At Vehicle Consulting Solent we are committed to giving you excellent customer service and treating you fairly. We are fully committed to providing the highest standards of client service and advice and we never forget that you have a choice of supplier and are grateful that you’ve chosen us.
Treating Customers Fairly (TCF) is a key principle set by the financial regulator the Financial Conduct Authority (FCA) to ensure that customers are treated fairly.
At Vehicle Consulting Solent we adhere to the FCA’s six guiding principles on how to engage with customers, these govern how we communicate with our customers, the level of service we provide and the fairness of our products, services and procedures.
The six principles that we strive to achieve to ensure fair treatment of our customers
Ways we meet these requirements in the day to day running of our business
If you have a complaint
Please visit our complaints procedure page.
Subscribe for the latest electric vehicle leasing deals. As well as useful insights, events and vehicle information.
Vehicle Consulting Solent is a family-run firm specialising in electric vehicle leasing. We operate on the Isle of Wight and across the Solent region.
Wight Lease Ltd T/A Vehicle Consulting Solent are a credit broker and not a lender and is an appointed representative of Vehicle Consulting Group Limited (FRN: 673523) which is authorised and regulated by the Financial Conduct Authority for consumer credit activities. Registered No : 920325
Registered in England & Wales with company number : 12366109 | Data Protection No : ZA651562 | VAT No : 344111639
Registered Office : Building 41, Newport Rd, Northwood, Cowes PO31 8BX
Disclaimer: All vehicle images, descriptions & calculations are for illustration and reference purposes only, all finance contracts are subject to credit approval and subject to change at any time. E&OE.
Reach out to us today for more information about our bespoke salary sacrifice offering. We’ll be in touch as soon as possible.